Frequently Asked Questions

TaxhubBase’s digital tax control solution automates the collection, validation, and submission of tax data in real time. It ensures that transaction records align with Canadian regulations, maintains a clear audit trail, and reduces the need for manual reconciliation.

Our platform offers seamless API connections and predefined connectors for popular accounting and ERP systems. Integration occurs through secure data channels to synchronize invoices, receipts, and transaction logs automatically.

TaxhubBase employs industry-standard encryption both in transit and at rest. Access controls, multi-factor authentication, and regular security audits safeguard sensitive information in compliance with Canadian data protection regulations.

Users can produce customizable reports on transaction volumes, tax obligations, and compliance status. Reports can be exported in PDF, CSV, or XLS formats and scheduled for automatic delivery to stakeholders.

Implementation timelines vary depending on system complexity, but most clients complete the setup within four to six weeks, including configuration, testing, and staff onboarding.

Yes, our solution handles reporting requirements for multiple provinces and territories in Canada, adapting to each region’s specific regulations and tax rates.

We provide email and phone support during business hours, along with a comprehensive online knowledge base. Premium support plans can include extended availability and dedicated technical advisors.

TaxhubBase enables administrators to define granular user roles, set access levels, and configure approval workflows, helping maintain internal controls and operational transparency.

Our platform is cloud-based and accessible via modern web browsers. No local installation is required; a stable internet connection and an up-to-date browser are sufficient to get started.

Updates are deployed automatically with minimal downtime. Users receive advance notifications about new features and maintenance windows through the admin dashboard.

Yes, we offer data migration services to import historical records from spreadsheets or legacy systems, ensuring continuity of your transaction history and compliance archives.

Our head office is at 290 Bremner Boulevard, Toronto, ON M5V 3L9, Canada. We support clients across all provinces through both remote services and on-site visits as needed.